FAQ
Made with care and unconditionally loved by our customers.
Where do you ship to?
We proudly ship worldwide! Whether you're in Europe, North America, Asia, or beyond, Newshoppy delivers fashion and beauty straight to your doorstep.
How long does shipping take?
Shipping times vary by location:
- Europe: 5–10 business days
- North America: 7–12 business days
- Asia & Oceania: 10–15 business days
- Rest of the world: 10–20 business days
You’ll receive a tracking link as soon as your order ships.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and secure local payment options depending on your region.
Can I return or exchange an item?
Yes! We offer hassle-free returns within 14 days of delivery. Items must be unused and in original packaging. Visit our Returns & Exchanges page for full details.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also log into your account to view real-time updates.
Will I be charged customs or import fees?
Depending on your country, customs fees may apply. These are determined by your local customs office and are not included in our prices.
Need more help?
If you have questions, concerns, or just need a little extra guidance, our support team is ready to help. Whether it’s about your order, sizing, shipping, or anything else, we’ll make sure you’re taken care of.
